Privacy Policy

Effective Date: October 1, 2026

This Privacy Policy explains how VM5 Enterprises LLC, doing business as Event Putt (“Event Putt,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information in connection with our website, inquiries, bookings, events, and related services.

This Policy applies to information collected through the Event Putt website and information provided to us in connection with an Event Putt inquiry, quote, booking, rental, or event.

1. Information We Collect

The information we collect depends on how you interact with Event Putt.

Information You Provide to Us

We may collect information that you voluntarily provide, including:

• name;
• email address;
• telephone number;
• company or organization name;
• event date;
• event type;
• venue or event address;
• estimated attendance or other event details;
• requested services or equipment;
• information submitted through a contact, inquiry, or quote form;
• communications you send to us;
• logos, photographs, names, artwork, themes, or other materials submitted for event personalization;
• signed contracts and electronic signatures; and
• information relating to payments, refunds, equipment damage, or other transaction-related matters.

We ask customers not to provide sensitive personal information unless it is reasonably necessary for us to provide the requested service.

2. Payment Information

Event Putt uses third-party payment providers, including Square, to process payments, invoices, electronic contracts, and authorized payment methods.

Payment providers may collect information such as:

• payment card information;
• billing information;
• transaction amounts;
• transaction dates;
• contact information; and
• information used for fraud prevention, authentication, or payment processing.

Event Putt generally does not receive or store a customer's complete payment card number or card security code.

We may receive limited payment-related information from our payment provider, such as the payment status, transaction amount, card type, last four digits of a payment card, billing information, or transaction identifier.

Payment information processed by Square is also subject to Square's own applicable privacy notices and terms.

3. Information Collected Automatically Through the Website

When you visit the Event Putt website, our website host, analytics providers, or other technology providers may automatically collect certain technical information, such as:

• Internet Protocol (IP) address;
• browser type;
• device type;
• operating system;
• pages viewed;
• referring website;
• approximate geographic area;
• date and time of access;
• interactions with the website; and
• cookie or similar technology information.

We may use this information to operate the website, understand how visitors use it, diagnose technical issues, measure website performance, prevent fraud or abuse, and improve our services.

4. Cookies and Similar Technologies

The Event Putt website may use cookies or similar technologies.

These may include cookies that are necessary for:

• website functionality;
• security;
• form submission;
• preferences;
• analytics; or
• measuring website traffic and performance.

Your browser may allow you to block or delete cookies. Some website features may not function properly if certain cookies are disabled.

Event Putt may use ordinary website analytics to understand website traffic and performance.

At launch, Event Putt does not intend to sell customer contact, booking, payment, or gameplay information to data brokers or unrelated third parties for their own direct marketing.

If Event Putt later adds advertising technologies, tracking pixels, or targeted-advertising tools that require additional disclosures or opt-out rights under applicable law, this Privacy Policy will be updated and any legally required controls will be provided.

5. How We Use Information

Event Putt may use personal information to:

• respond to questions and inquiries;
• prepare estimates and quotes;
• check event availability;
• create and administer bookings;
• communicate regarding an event;
• prepare and send contracts, invoices, and receipts;
• process or facilitate payments;
• deliver, set up, operate, and retrieve equipment;
• personalize event displays or materials;
• provide customer service;
• document equipment condition;
• investigate equipment damage, loss, theft, or payment disputes;
• maintain accounting, tax, insurance, and business records;
• protect the safety and security of Event Putt, our customers, guests, equipment, and website;
• prevent fraud, misuse, or unlawful activity;
• comply with legal obligations;
• establish, exercise, or defend legal claims; and
• improve our website, services, equipment, and customer experience.

We may also use information in an aggregated or de-identified form that does not reasonably identify an individual.

6. Event Personalization

Customers may provide names, company names, logos, photographs, artwork, themes, or other materials for use in event personalization.

We use those materials to prepare the requested Event Putt experience and related products or displays.

We may share the minimum information reasonably necessary with service providers that assist us in producing custom items, such as printers or promotional-product vendors.

Customers are responsible for ensuring that they have permission to provide materials submitted for customization, as described in the Event Putt Rental Agreement.

7. Game and Leaderboard Information

During an Event Putt event, guests may be able to enter a first name, nickname, initials, or similar display name into the game system.

The system may also generate or process:

• game scores;
• leaderboard positions;
• gameplay statistics; or
• similar game-related information.

Leaderboard information may be visible to other guests at the event.

Guests should use a first name, nickname, initials, or other non-sensitive display name and should not enter sensitive personal information into the game system.

Event Putt's game technology may be provided in whole or in part by third-party technology providers. Those providers may process information necessary to operate the game, scoring, or leaderboard functions.

Depending on the technology used, game equipment may also use cameras, sensors, or similar technology to detect balls, putting activity, or other gameplay inputs. Event Putt does not intentionally use such technology to identify guests through facial recognition.

8. Photographs and Video

Event Putt may photograph or record its equipment and installation for purposes such as:

• documenting setup;
• documenting equipment condition;
• insurance records;
• damage or loss investigations;
• customer service;
• internal business records; and
• dispute resolution.

These documentation photographs may incidentally include portions of an event location or persons in the background.

Event Putt may photograph an unoccupied equipment setup for portfolio or promotional purposes when identifiable guests and private customer information are not shown.

Event Putt will not intentionally use identifiable photographs or video of a customer or the customer's guests in public advertising or promotional materials without separate permission.

Customers are not required to grant marketing permission as a condition of renting Event Putt equipment.

9. Information About Children

The Event Putt website and booking process are intended for adults and are not directed to children under 13.

Event Putt does not knowingly ask children under 13 to submit personal information through our website or booking process.

Parents, guardians, and event hosts should not instruct children under 13 to submit personal information through the Event Putt website.

Children may participate in Event Putt activities at events under the supervision of the responsible event host or adult.

For gameplay, children should use only a first name, nickname, initials, or another non-sensitive display name.

If we learn that personal information was submitted directly through our online services by a child under 13 in circumstances where parental consent is legally required, we will take reasonable steps to delete or appropriately address that information.

A parent or guardian who believes a child has provided personal information directly to Event Putt may contact us using the information below.

10. How We Share Information

We may share personal information when reasonably necessary to operate Event Putt and provide our services.

Categories of recipients may include:

Payment and Contract Providers

Providers such as Square that assist with:

• payments;
• invoices;
• contracts;
• signatures;
• refunds; and
• transaction records.

Website and Technology Providers

Companies that assist with:

• website hosting;
• email;
• forms;
• analytics;
• communications;
• software;
• cellular or network connectivity; or
• game technology.

Accounting and Professional Providers

We may provide information when reasonably necessary to:

• accountants;
• tax professionals;
• insurance providers;
• attorneys;
• consultants; or
• other professional advisers.

Event and Production Vendors

We may share limited information with vendors that help create or provide requested services, including:

• printers;
• signage providers;
• promotional-product vendors; or
• other event-service providers.

We provide only information reasonably necessary for the requested service.

Legal and Safety Purposes

We may disclose information when reasonably necessary to:

• comply with law, subpoena, court order, or other legal process;
• cooperate with lawful government requests;
• investigate fraud or unlawful conduct;
• enforce our agreements;
• protect Event Putt's property or legal rights; or
• protect the safety or rights of customers, guests, Event Putt, or others.

Business Transactions

If Event Putt or VM5 Enterprises LLC is involved in a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

11. We Do Not Sell Customer Lists

Event Putt does not operate as a data broker.

We do not intend to sell or rent customer contact lists, event information, payment information, or gameplay information to unrelated businesses for their own direct marketing.

As described above, information may be provided to service providers and other parties when reasonably necessary to provide Event Putt services or operate our business.

12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy.

The retention period may depend on the type of information and why we collected it.

For example, we may retain:

• contracts;
• invoices;
• transaction records;
• tax and accounting records;
• insurance documentation;
• equipment damage records;
• customer communications; and
• other business records

for the period reasonably necessary to satisfy legal, tax, accounting, insurance, contractual, dispute-resolution, and legitimate business requirements.

Information that is no longer reasonably necessary may be deleted, anonymized, or securely disposed of when practical.

Third-party providers may maintain information according to their own retention requirements and privacy policies.

13. Information Security

Event Putt takes reasonable administrative, technical, and physical measures appropriate to the nature of the information we maintain.

We also use third-party providers for services such as payment processing and website infrastructure rather than attempting to independently store certain sensitive information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Customers should avoid sending highly sensitive information through ordinary email or website forms unless specifically requested through an appropriate secure method.

14. Your Privacy Choices and Rights

Depending on where you live and which privacy laws apply, you may have rights concerning your personal information.

Those rights may include the ability to request:

• confirmation of whether we process your personal information;
• access to certain personal information;
• correction of inaccurate information;
• deletion of certain information;
• a copy of certain information;
• information about categories of information shared with third parties; or
• an opt-out from certain types of data processing where applicable.

Some rights are subject to legal exceptions.

For example, we may need to retain information necessary for:

• tax or accounting requirements;
• completed transactions;
• fraud prevention;
• equipment damage claims;
• insurance matters;
• contractual obligations; or
• the establishment, exercise, or defense of legal claims.

To submit a privacy request, contact us at hello@eventputt.com.

Please include enough information for us to reasonably identify you and understand your request.

We may ask for additional information when reasonably necessary to verify that a request relates to the correct person.

If applicable law gives you the right to appeal a decision concerning a privacy request, you may submit an appeal using the same contact information and state that you are requesting a privacy appeal.

We will not unlawfully discriminate against a consumer for exercising a privacy right provided by applicable law.

15. Third-Party Websites and Services

Our website, payment process, or communications may contain links to websites or services operated by third parties.

This Privacy Policy does not govern independent third-party services.

Third parties may collect and process information under their own privacy policies and terms.

We encourage you to review the privacy practices of third-party services you choose to use.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our business, website, technology, or legal obligations change.

The Effective Date at the top of this Policy identifies the current version.

Material changes will apply prospectively unless applicable law requires otherwise.

We may provide additional notice of significant changes when appropriate.

17. Contact Event Putt

Questions, privacy requests, or concerns regarding this Privacy Policy may be directed to Event Putt (VM5 Enterprises LLC) at hello@eventputt.com or (402) 512-3551.